Christmas Shopping Information

Christmas Delivery, Returns and Opening Hours Information 2020


CHRISTMAS RETURNS & EXCHANGES

We hope you love your purchases made with Base over the festive period and we have listened to our customers to extend our returns policy to make sure you get just what you want!

For Christmas purchases made from the 1st of November, we have an extended refund and exchange period until the 6th of January.

For full priced purchases from the 9th of December the regular refund policy applies (as this naturally extends beyond the 6th)(see below).

This policy includes our Black Friday weekend event.

These policies apply online only. For in-store returns/exchanges, please see their policy at the till. Please see our returns page for more T&Cs.

LAST CHRISTMAS DELIVERY DATES

Our Christmas delivery window is subject to change so please use the below as a guide and it will be updated closer to the time. For any last minute purchases, please come and see our friendly staff in store. To check your nearest store click here.

UK Deliveries

- Standard Delivery - Monday 21st December (before Midday)*
- Saturday/Sunday Delivery - Thursday 17th December (before Midday)*
- Next Working Day Delivery - Tuesday 22nd December (before Midday)*

International Delivery

- Express International - Wednesday 9th December (before Midday)*


*Dates shown are for orders placed BEFORE Midday. Orders placed after this time cannot be guaranteed to arrive before Christmas.

ONLINE CUSTOMER SERVICE HOURS

TBC

STORE OPENING TIMES

For up-to-date store opening times please click here.

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